You may return an item in original condition within 30 days of shipment date. As custom builders making all items to order, The Labyrinth Company handles refunds on a case by case basis. We will reuse or resell your labyrinth and remit the collected funds, less a minimum restocking fee of 15%. Highly customized items will incur a higher restocking fee, and may only be accepted on a consignment basis. You may wish to use a tracking method and/or insure your return; we cannot be responsible for lost or misdirected returns. If you paid for your order by credit card, a credit will be issued and will appear on your billing statement. If you paid by check a check will be issued.
Sale items Excluded
Only regular priced items may be refunded. Sale and factory second items are final sale items and cannot be refunded.